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Category: HRM [ All ]

Page 4 of 21

  Title Copies
CUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES 
2 
Dealing with Difficult People: Handle Aggression; Manage Conflict; Motivate Poor Performers (Sunday Times Creating Success) 
Edition: Revised 
Year: 2010 
ISBN: 749456604 
 2 
DESIGN SKILLS IN HRD 
Year: 1993 
ISBN: 8185353298 
 2 
Designing and Managing Human Resource Systems 
Edition: second printing 
Year: 1993 
ISBN: 8120400127 
 2 
Designing HRD Systems 
ISBN: 817022456X 
 2 
DICTIONARY OF PERSONNEL MANAGEMENT 
Year: 1990 
 2 
Effective Financial Management: 85 (Creating Success) 
Year: 2010 
 2 
Effectively Managing Human Service Organizations (SAGE Sourcebooks for the Human Services) 
Edition: 3rd 
Year: 2014 
ISBN: 141290420X 
 2 
EMOTIONAL INTELLIGENCE AT WORK 
Year: 2006 
ISBN: 761935320 
 1 
Employee Identity in Indian Call Centres: The Notion of Professionalism (Response Books) 
Year: 2009 
ISBN: 8132100794 
 2 
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